SmartThings Support

How can I invite members in the Samsung Connect app?

Invite family and friends to your Place in the Samsung Connect app and give them access to view and control your devices and automations. 

How to invite a member to share your Place

There are two methods to invite a member to share your Place–with their Samsung account ID or a QR code. Either way, the new member should first download the Samsung Connect app and sign up or log in with their Samsung account. 

How to invite a member with their Samsung account ID:

  1. In the Samsung Connect app, tap My devices and swipe to your Place
  2. Tap the three dots in the top right
  3. Tap Invite member
  4. Enter the Samsung Account ID and tap the mail icon to send the invite

The invited member will accept the invite on their mobile device with these steps: 

  1. Swipe down from the top of the screen and tap the notification for the invite
    OR
    Tap the invite in the app, which appears on the first page of the home screen sliding carousel
  2. Tap Accept

The invited member will now have access to the Place and associated devices and automations. 

 

How to invite a member with a QR code:

  1. In the Samsung Connect app, tap My devices and swipe to your Place
  2. Tap the three dots in the top right
  3. Tap Invite member
  4. Tap Create QR Code

The invited member will scan the QR code on their mobile device to accept the invite with these steps: 

  1. In the Samsung Connect app, tap the three dots in the top right
  2. Tap Settings
  3. Tap Accept invitation (QR code)
  4. Tap Allow to give Samsung Connect permission to take pictures
  5. Point the phone's camera at the QR code. The app will automatically scan the code when it is in view of the target square

The invited member will now have access to the Place and associated devices and automations.

 

How to view owners and members of a Place

  1. Tap My devices and swipe to the Place
  2. Tap the three dots in the top right
  3. Tap Edit
  4. Tap the Place name
  5. The app will display the names of those who have access to the Place
    along with a designation as the owner or a member

 

Member permissions

Members have almost the same permissions to view and control the Place and associated devices and automations. Here are the exceptions: 

  • Members cannot add or remove members
  • Members cannot delete a Place. They can only leave the Place and relinquish access
  • Members cannot delete devices that were added by the owner or other members. They can delete devices that they added to the Place from their account

 

How to remove a member from a Place

Only the owner of a Place can remove members from a Place in the Samsung Connect app.

  1. Tap My devices and swipe to the Place
  2. Tap the three dots in the top right
  3. Tap Edit
  4. Tap the Place name
  5. Tap the minus icon (-) next to the member to be removed
  6. Tap Save

 

How to leave a Place as a member

 Members cannot delete a Place in the Samsung Connect app, but they can leave a Place and relinquish access.

  1. Tap My devices and swipe to the Place
  2. Tap the three dots in the top right
  3. Tap Edit
  4. Tap the Place name
  5. Tap Leave Place
  6. Tap Leave to confirm (this cannot be undone)

 

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