SmartThings Support

How can I invite members in the SmartThings app?

Invite family and friends to your Location in the SmartThings app and give them access to view and control your devices and Automations.

 

How to invite a member to share your Location

There are two methods to invite a member to share your Location–with their Samsung account ID or a QR code. Either way, the new member should first download the SmartThings app and sign up or log in with their Samsung account.

How to invite a member with their Samsung account ID:

  1. From the Home screen, touch the Plus (+) icon and select Add member
  2. Touch Samsung account
  3. Enter the Samsung Account ID and touch Invite

The invited member will accept the invite on their mobile device with these steps:

  1. Swipe down from the top of the screen and tap the notification for the invite
    OR
    Touch the invite on the app Home screen
  2. Touch Accept

The invited member will now have access to the Location and associated devices and Automations.

 

How to invite a member with a QR code:

  1. From the Home screen, touch the Plus (+) icon and select Add member
  2. Touch QR code

The invited member will scan the QR code on their mobile device to accept the invite with these steps:

  1. From the Home screen, select Menu (Menu icon) and touch Members
  2. Select More Options (More Options icon) and touch Accept QR code invitation
  3. Touch Allow to give SmartThings permission to take pictures
  4. Point the phone's camera at the QR code. The app will automatically scan the code when it is in view of the target square

The invited member will now have access to the Location and associated devices and Automations.

 

How to view owners and members of a Location

  1. From the Home screen, select Menu (Menu icon) and touch Members
  2. The app will display the names of those who have access to the Location
    along with a designation as the owner or a member

 

Member permissions

Members have almost the same permissions to view and control the Location and associated devices and automations. Here are the exceptions:

  • Members cannot add or remove members
  • Members cannot delete a Location. They can only leave the Location and relinquish access
  • Members cannot delete devices that were added by the owner or other members. They can delete devices that they added to the Location from their account

 

How to remove a member from a Location

Only the owner of a Location can remove members from a Location in the SmartThings app.

  1. From the Home screen, select Menu (Menu icon) and touch Members
  2. Select More Options (More Options icon) and select Edit
  3. Select the member(s)
  4. Touch Remove

 

How to leave a Location as a member

Members cannot delete a Location in the SmartThings app, but they can leave a Location and relinquish access.

  1. From the Home screen, select More Options (More Options icon) and touch Manage (Location name)
  2. Touch Leave this location and confirm

 

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