SmartThings Support

Cloud Control in the Samsung Connect app

Cloud Control allows your devices to connect to the cloud so they can be monitored and controlled remotely. Turning Cloud Control off will restrict all monitoring and control from the Samsung Connect app. Rule automations will still run while Cloud Control is off, but the app will appear completely empty of Hubs, devices, and automations. 

To view the Cloud Control setting: 

  1. Tap the three dots in the top right
  2. Tap Settings


Get In Touch

Reach us by phone
9 am to 6 pm Pacific Time, Monday through Saturday
Reach us on live chat
9 am to 5 pm Pacific Time, Monday through Saturday
Powered by Zendesk