SmartThings Support

Troubleshooting: SmartPower Outlet stops responding or needs to be reset

If your old SmartPower Outlet (Smartenit) is not responding to commands from the mobile app, or if the LED on the side of the device continuously blinks, reset the device.

Reset the outlet by unplugging it for 2 minutes and then plugging it back in.

If this doesn't resolve the issue, please contact support@smartthings.co.uk

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