SmartThings Support

How to contact SmartThings support

The SmartThings support team is always here to help via email at support@smartthings.co.uk

Additionally, in-browser live chat is available from 10:00 to 17:00 GMT, Monday through Friday. Simply navigate to any page on the Support Help Center and look for the chat window in the lower corner of your browser.

Phone support is not currently available.

No matter how you contact us, we’re happy to help you make your SmartThings as smart as they can be.

Get In Touch

Reach us by phone
1-800 SAMSUNG
1-800-726-7864
9 am to 6 pm Pacific Time, Monday through Saturday
Reach us on live chat
9 am to 5 pm Pacific Time, Monday through Saturday
Powered by Zendesk