SmartThings Support

How to contact SmartThings support

The SmartThings support team is always here to help via email at

Additionally, in-browser live chat is available from 10:00 to 17:00 GMT, Monday through Friday. Simply navigate to any page on the Support Help Center and look for the chat window in the lower corner of your browser.

Phone support is not currently available.

No matter how you contact us, we’re happy to help you make your SmartThings as smart as they can be.

Get In Touch