SmartThings Support

Smart Locks

With Smart Locks, you can remotely program and manage codes for your connected smart door locks from your phone, at any time! Smart Locks can also show you the status of all of your locks at a glance and the recent activity of your lock–including which codes were used and when.

Note: You must use a connected lock that Works with SmartThings and uses the default device type handler.

 

To install Smart Locks

In the SmartThings app:

  1. Tap Marketplace
  2. Tap SmartApps
  3. Tap SmartThings Recommends
  4. Scroll to find Smart Locks
  5. Tap Save to confirm installation

 

Smart Locks will be installed on your Dashboard.

 

To view lock status with Smart Locks

  1. Tap Dashboard
  2. Tap Smart Locks
  3. See the Status tab

 

You can also check out the History tab to see a list of recent activity.

 

To add Lock Codes with Smart Locks

  1. Tap Dashboard
  2. Tap Smart Locks
  3. Tap Lock Codes
  4. Tap Add a Lock Code
  5. Enter who will be using the code
  6. Tap Assign the code to Lock and select a lock
  7. Enter a numeric custom code 4-8 digits
  8. Tap Create Code
  9. The app will tell your Code is ready
  10. Optional: Tap Share code via SMS and enter the recipient’s phone number. Then tap Send
    Note: Phone number should include country code and area code

 

To rename Lock Codes with Smart Locks

  1. Tap Dashboard
  2. Tap Smart Locks
  3. Tap Lock Codes
  4. Select the code you want to edit
  5. Tap Rename Code
  6. Enter the new name for the code
  7. Tap Done

 

To delete a Lock Code with Smart Locks

  1. Tap Dashboard
  2. Tap Smart Locks
  3. Tap Lock Codes
  4. Select the code you want to delete
  5. Tap Delete
  6. Tap Delete to confirm

 

To uninstall Smart Locks

  1. Tap Dashboard
  2. Tap Smart Locks
  3. Tap the gear icon
  4. Tap Remove
  5. Confirm removal

 

Note: Uninstalling Smart Locks will not delete any configured codes from your lock. 

 

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