SmartThings Support

Meet the SmartThings Hub hardware

The SmartThings Hub connects all your smart devices with one another, the SmartThings cloud, and the SmartThings mobile app. This next generation of the Hub (Hub v2) is also smarter than ever, offering greater convenience and reliability for the user.



Here’s a closer look at the Hub v2:



The Hub requires wired Ethernet and power connections. Plugging the Hub into your Ethernet router and a wall outlet should be one of the first steps of your SmartThings experience. The Ethernet connection lets the Hub communicate with the SmartThings app, the SmartThings cloud, and supported devices that rely on IP or cloud-to-cloud connections instead of ZigBee or Z-Wave.


Communication Protocols

The Hub contains a ZigBee radio (2.4 GHz) and a Z-Wave radio (868 MHz in the EU). These allow the Hub to communicate with your ZigBee and Z-Wave devices.


Local Processing Capabilities

Some functionalities can now run locally with Hub v2. Some of the processing that has previously existed in the cloud, like for certain SmartApps and device types, now automatically occurs locally in the Hub. This means much faster response time, improved performance, and reduced latency. Certain automations driven by ZigBee or Z-Wave devices will no longer have to make that round trip from the device, to the Hub, up to the cloud, and back. For more information, check out this article.



What exactly does Hub v2 have under the hood? You’re looking at: 1GHz ARM Cortex-A9, 512MB DDR3 RAM, and 4GB FLASH.


Battery Backup

To keep everything running smoothly, the Hub needs power. So what happens if the power goes out? Hub v2 now comes with 4 AA batteries. This battery backup allows certain automations to continue, even without power, for about 10 hours. See? Smarter!


Video Capabilities

With Hub v2 and our new app, SmartThings is preparing to provide video capabilities for improved home security and peace of mind. You’ll be able to view live video feeds, monitor your home, get event-based notifications, and automate video clip recording. Clips will be processed through the Hub and stored in the cloud, allowing for easy, secure access and viewing. Clip recording will be a premium paid feature of Smart Home Monitor, but all users can currently enjoy it for free.

Go here to read the video FAQ.


USB Ports

To set the groundwork for future expansion, Hub v2 includes two USB ports.


Weight and Dimensions

All these huge capabilities come in one small package. Hub v2 weighs 7.68 ounces and measures 4.2 x 4.9 x 1.3 inches.



Click the link below to download the manual.


File Size
HUB_QSG.pdf 200 KB