SmartThings Support

How to connect and configure new devices

Use this process to connect new ZigBee or Z-Wave devices to your SmartThings Hub.

 

To connect a device:

Within the SmartThings mobile app, follow these steps to connect or include a new device:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, perform the connection/inclusion process specific to that device
    • Consult the device's manual for instructions
  5. When the device is discovered, it will be listed at the top of the screen
  6. Tap the device to rename it and tap Done
  7. When finished, tap Save
  8. Tap Ok to confirm your paired devices

 

Alternatively, you can also explore and connect third-party devices that work with SmartThings, or look for a specific device you want to connect:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. Tap Add device manually
  4. Tap a device category (e.g., from Light Bulbs, Locks, Outlets, Thermostats, etc.) to see a list of related SmartThings devices and third-party devices that work with SmartThings
  5. Select your device
  6. Tap Connect Now
  7. The app will indicate that it’s looking for the device
  8. While the Hub searches, perform the connection/inclusion process specific to that device
    • Consult the device's manual for instructions
  9. When the device is discovered, it will be listed at the top of the screen
  10. Tap the device to rename it and tap Done
  11. Tap Done again
  12. Tap Save
  13. Tap Ok to confirm your paired devices

 

OR:

  1. Tap Marketplace
  2. Under Things, tap a device category (e.g., from Light Bulbs, Locks, Outlets, Thermostats, etc.) to see a list of related SmartThings devices and third-party devices that work with SmartThings
  3. Select your device
  4. Tap Connect Now
  5. The app will indicate that it’s looking for the device
  6. While the Hub searches, perform the connection/inclusion process specific to that device
    • Consult the device's manual for instructions
  7. When the device is discovered, it will be listed at the top of the screen
  8. Tap the device to rename it and tap Done
  9. Tap Save
  10. Tap Ok to confirm your paired devices

 

To view your connected devices:

In the SmartThings mobile app:

  1. Tap My Home
  2. Tap Things
  3. All your connected devices will list here
  4. Select a device to see more details, like its current status, recent activity, and associated SmartApps

After selecting a device, tap the gear icon to edit, configure, or remove the device.

 

To remove a device:

  1. Tap My Home
  2. Tap Things
  3. Tap the device you wish to remove
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal (this cannot be undone)

 

Tip: When connecting ZigBee and Z-Wave devices, start with the powered devices (repeaters) nearest the Hub and then work your way out. Next, connect battery-powered devices working from the Hub out. This will create the ideal mesh network.

 

Get In Touch

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1-800-726-7864
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