SmartThings Support

Dashboard categories/Solution Modules FAQ

What are Dashboard categories?

Are Dashboard categories still a supported feature?

Will my Dashboard categories disappear?

How does a Dashboard category get deleted?

Why would I want to delete a Dashboard category?

What’s a good alternative to Dashboard categories?

How can I recreate my automations using the new app features?

Can I add a category to my Dashboard?

 

What are Dashboard categories?

Users of the original version of the SmartThings app may have installed “Dashboard categories” (or “Solution Modules”).

Dashboard categories include:

  • Damage & Danger
  • Doors & Locks
  • Health & Fitness
  • Home & Family
  • Lights & Switches
  • Motion

 

If you used the SmartThings app prior to September, 2015, you may still see these categories when you tap the Dashboard icon

 

 

 

Are Dashboard categories still a supported feature?

No. With the introduction of the all-new SmartThings app in September, 2015, these Dashboard categories were deprecated and are no longer supported.

Any new Location created will not have the option of Dashboard categories.

 

Will my Dashboard categories disappear?

Unless deleted, Dashboard categories will remain on the Dashboard.

When a Dashboard category is deleted, it will no longer be available and is irretrievable. After deletion, a new Dashboard category of that type also will not be able to be created on your account. Simply put: Any deleted Dashboard category will be gone forever.

 

How does a Dashboard category get deleted?

Dashboard categories will be deleted if the associated Location is removed; removal of a Location factory-resets the Hub and deletes all associated SmartApps, automations, and customized settings.

Migrating from one Hub to another Hub will also permanently delete Dashboard categories, as migration requires deletion of previous Locations, devices, and SmartApps.

If you would like to delete a Dashboard category from your account without removing the Location, contact our Support team for assistance.

 

Why would I want to delete a Dashboard category?

Incorrect device states are a common issue for Dashboard categories. For example, the Lights & Switches Dashboard category may show that a light is ON when it is in fact OFF.

Because these Dashboard categories have been deprecated, they are no longer being updated or actively supported. For this reason, there is no troubleshooting that will improve device states or unwanted behavior within Dashboard categories.

 

What’s a good alternative to Dashboard categories?

Dashboard categories were deprecated in favor of new and improved features that offer similar functionalities. These features include Favourites, Rooms, Family, and Smart Home Monitor.

We recommend that all users make the switch to these features for the best SmartThings experience.

 

How can I recreate my automations using the new app features?

The status view function of Lights & Switches, Doors & Locks, and Home & Family can be recreated with Favourites.

You can also use Smart Home Monitor as an alternative to Damage & Danger.

Rooms can be used to group devices. For instance, create a Room that contains all your lights as an alternative to Lights & Switches.

Instead of using Home & Family, visit the Family tab under My Home.

 

Can I add a category to my Dashboard?

No. Whether you are a new user or an existing user, adding a Dashboard category is not an available option.

 

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