SmartThings Support

General Data Protection Regulation (GDPR) FAQ

What is GDPR?

GDPR is the EU General Data Protection Regulation that went into effect 25 May, 2018, to ensure data protection and privacy.

What does this mean for me?

We at SmartThings know you care about how your personal information is used and shared, and we take your privacy seriously. For more information, visit the SmartThings EU Privacy Policy.


In partnership with Samsung, we are making your personal data easily available to you as provisioned by GDPR. You can submit GDPR access and delete requests via the methods below.


New SmartThings app

Please use the new SmartThings app to submit your request. 

  1. Tap the three dots in the top right
  2. Tap Settings
  3. Tap Personal Data
  4. Tap Download to submit your request