Created using Figma
Works With SmartThings
Type to search
SmartThings UK Support
How to prevent battery corrosion
A guide to wireless range and repeaters
Does SmartThings work in my country?
Does SmartThings work with Nest?
My time-based events fail, what should I do?
See all 11 articles
Account sharing FAQ
How do I share my account and manage users?
How do I reset my password?
Can I change the email address for my account?
What if my Things break?
How can I return my SmartThings?
My tracking number says my SmartThings package was already delivered
Where can I find developer documentation?
How do I add my phone as a device?
My mobile presence isn't updating my status consistently
Known mobile presence issues and FAQ
Connecting Life360 with SmartThings
SmartThings for IOS Third-Party Software Notices
SmartThings for Android Third-Party Software Notices
My lock is showing the wrong status in the SmartThings app
My lock won’t connect to SmartThings
Video and Cameras
How many cameras can the Hub support?
Troubleshooting: Camera discovery failure and camera errors
Video integration with Hub v2 FAQ
Watches and wearables
Z-Wave and ZigBee
Z-Wave and ZigBee FAQ
How to exclude Z-Wave devices
How do I make sure my Z-Wave devices are routing optimally?
What does Z-Wave Replace do?
Z-Wave general info
Z-Wave factory reset
See all 9 articles