SmartThings Support

Places in the Samsung Connect app

Places are the main launch pad for your connected Hubs, devices, and automations. You can create Places for different rooms in your home, or even across multiple homes. 

 

Create a new Place

You can create a Place and add compatible 2017 Samsung smart devices without adding a Hub. You can always add a SmartThings Hub (or compatible device with SmartThings Hub functionality) to the Place later in order to add devices that work with SmartThings

To create a Place in the Samsung Connect app: 

  1.  Tap the three dots in the top right
  2. Tap Add place
  3. Enter a name for your Place
  4. Tap Add

 

Add a Hub to an existing Place

 

  1. Tap My devices and swipe to the Place
  2. Tap Supported Device List
  3. Tap Hubs
  4. Select the Samsung SmartThings Hub
  5. Agree to the SmartThings Privacy Policy and tap Next
  6. Follow the in-app instructions to connect your Hub and enter the 6-character Welcome code

 

View your Place

 There are two ways to navigate to your Place page from the home screen. 

  1. Tap My devices
  2. Swipe left to your Place

OR

  1. Tap the Place shortcut on the first screen of the sliding carousel

 

Note: Places without any connected Hubs or devices will not appear as a shortcut on the home screen sliding carousel. Learn more about shortcuts here

 

Edit your Place

There are many options accessible when editing your Place. 

  1. Tap My devices and swipe to your Place
  2. Tap the three dots in the top right 
  3. Tap Edit

From the editing screen, you can:

  • Rename or remove the Place, Hub, or devices
  • Remove or add the shortcut star beside your Place or Modes
  • Select a device to move from one Place to another

 

Move devices from one Place to another

When a device is moved to a different Place, it still remains connected to the original Hub, but it can only be added to Rules or Modes within the new Place. This may be useful in order to limit the control of invited members to only certain devices by inviting them to only that one new Place. Learn how to invite members here.

  1. Tap My devices and swipe to your Place
  2. Tap the three dots in the top right 
  3. Tap Edit
  4. Select a device
  5. Tap Place
  6. Select the destination Place
  7. Tap Done
  8. Tap Save

Note: Deleting a device from the new Place will still remove it from the original Hub, as well.

 

Get In Touch

Reach us by phone
1-800 SAMSUNG
1-800-726-7864
9 am to 6 pm Pacific Time, Monday through Saturday
Reach us on live chat
9 am to 5 pm Pacific Time, Monday through Saturday
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