SmartThings Support

How to add a Samsung Connect Home

Adding a Samsung Connect Home Wi-Fi Hub provides a Wi-Fi mesh network with extended range and allows you to connect to SmartThings products and the many third-party devices that work with SmartThings.

You can add additional Connect Home Wi-Fi Hubs that will act as ZigBee and Z-Wave repeaters and can be used to extend the range of your ZigBee and Z-Wave networks, in addition to extending your Wi-Fi network. To learn how to add sub hubs after setting up the Samsung Connect Home Wi-Fi Hub, click here. To learn more about repeaters, check out our guide to wireless range and repeaters.

 

This article will tell you how to connect the following Samsung Connect Home models with the SmartThings app:

 

Getting Started

To get started, you need the SmartThings app and a Samsung account. The SmartThings app is preloaded on Samsung S8/S8+ devices and is also available to download for Android or iOS.

Once you’ve downloaded the app, you can sign up for a Samsung account or sign in to an existing Samsung account.

 

  • I do not have a Samsung account
  • I already have a Samsung account

Open the SmartThings app:

  1. Watch the introductory video or tap Skip video
  2. Tap Sign in
  3. Tap Create account
  4. Enter your email address
  5. Enter your password
  6. Confirm your password
  7. Enter your first and last name
  8. Enter your ZIP code and date of birth
  9. Tap Next
  10. Tap Agree for the Samsung Terms and Conditions, Terms of Services, and Samsung Privacy Policy
  11. Tap Confirm

Open the SmartThings app:

  1. Enter your Samsung account ID and password
  2. Tap Sign in
  3. Agree to the Samsung Terms of Service and Privacy Policy, and tap Done

 

Set up a Samsung Connect Home

First, plug in your Samsung Connect Home with the provided power and Ethernet cables. The LED on the front will flash red and green when the device is ready to connect.

  • Android mobile
  • iOS mobile

In the SmartThings app:

  1. From the Dashboard, tap Add device
    • When you first open the app, a popup may appear prompting you to add your Wi-Fi Hub–just tap Add Now and skip the next two steps
  2. Wait a moment for SmartThings to discover the Wi-Fi Hub
  3. Select the Wi-Fi Hub when it appears under Available Devices
  4. Agree to the Terms and Conditions, and tap Next
  5. Wait a moment while the Wi-Fi Hub registers to your Samsung account
  6. Enter a network name and password
  7. Recommended: Select Set up SmartThings Hub
  8. Tap Next
  9. Wait a moment while your Wi-Fi network is created and the SmartThings Hub is set up
  10. When the Wi-Fi Hub setup is complete, tap Done
    • If you have another Samsung Connect Home, tap Add another Wi-Fi Hub and follow the steps immediately below

 

To continue setting up an additional Samsung Connect Home and build a Wi-Fi, ZigBee, and Z-Wave mesh network:

  1. After tapping Add another Wi-Fi Hub, plug in your additional Wi-Fi Hub with the power cable only (no Ethernet cable)
    • Make sure to pick a strategic point in your home, generally in an open area within 40 feet of the first Wi-Fi Hub so that your Wi-Fi Hubs are spread out enough to extend your Wi-Fi range, but not so far that they can’t talk to each other. You should consider the placement of any existing ZigBee and Z-Wave devices, as well
  2. Then in the SmartThings app, tap Next
  3. Wait a moment for SmartThings to prepare and connect your Wi-Fi Hub to the existing network
  4. When the Wi-Fi Hub setup is complete, tap Done OR tap Check Now to confirm your Wi-Fi Hubs are routing properly and tap Done when the signal strength has been verified
    • If you have another Samsung Connect Home, tap Add another Wi-Fi Hub and repeat these steps as necessary (You can add up to 4 additional Wi-Fi Hubs for a total of 5)

 

In the SmartThings app:

  1. From the Dashboard, tap Add device
  2. Tap Wi-Fi Hub
  3. Tap I Agree for the Terms and Conditions and tap Next
  4. Tap Agree to continue with your Samsung account
  5. Confirm the modem is plugged in to your Wi-Fi Hub using the provided Ethernet cable and tap Next
  6. Confirm the Wi-Fi Hub’s power cable is plugged in and tap Next
  7. Wait a moment and select the discovered Connect Home and wait for registration to complete
  8. Enter a network name and password
  9. Recommended: Select Set up SmartThings Hub
  10. Tap Next
  11. Wait a moment while your Wi-Fi network is created and the SmartThings Hub is added
  12. When the Wi-Fi Hub setup is complete, tap Done
    • If you have another Samsung Connect Home, tap Add another Wi-Fi Hub and follow the steps immediately below

 

To continue setting up an additional Samsung Connect Home and build a Wi-Fi mesh network:

  1. After tapping Add another Wi-Fi Hub, plug in your additional Wi-Fi Hub with the power cable only (no Ethernet cable)
    • Make sure to pick a strategic point in your home, generally in an open area within 40 feet of the first Wi-Fi Hub so that your Wi-Fi Hubs are spread out enough to extend your Wi-Fi range, but not so far that they can’t talk to each other
  2. Then in the SmartThings app, tap Next
  3. Wait a moment and select the discovered Connect Home and wait for the device to be added to the existing network
  4. When the Wi-Fi Hub setup is complete, tap Done OR tap Check Now to confirm your Wi-Fi Hubs are routing properly and tap Done when the signal strength has been verified
    • If you have another Samsung Connect Home, tap Add another Wi-Fi Hub and repeat these steps as necessary (You can add up to 4 additional Wi-Fi Hubs for a total of 5)

To start connecting smart devices, check out this guide.

 

Add additional sub hubs to build a mesh network

You can connect additional Samsung Connect Home Wi-Fi hubs (sub hubs) to build a mesh network and extend your wireless range and repeat for your ZigBee and Z-Wave mesh networks. If you have already completed the setup of your first Samsung Connect Home Wi-Fi Hub, click here to learn how to add your additional sub hub(s).

 

Add a Samsung Connect Home Wi-Fi Hub to an existing Location

Adding a Wi-Fi Hub from the home screen of the SmartThings app will automatically create a Location (with the default name Home), which is the main launch pad for your Wi-Fi settings, connected Hub, devices, and Scenes. If you have already created a Location in the SmartThings app, follow the steps below to add your Wi-Fi Hub to your existing Location instead of creating a new one.

First, plug in your Samsung Connect Home Wi-Fi Hub with the provided power and Ethernet cables. Note: The Wi-Fi Hub does not act as a modem and needs to be plugged into a modem or Ethernet wall jack with an active internet connection. The LED on the front of the Wi-Fi Hub will flash red and green when the device is ready to connect.

Then in the SmartThings app:

  1. From the Dashboard, tap on the Devices tab
  2. Tap the Location drop-down menu at the top of the screen
  3. Select the Location you want
  4. Tap Add device
    • For iOS, tap the plus icon (+)
  5. Wait a moment for SmartThings to discover the Wi-Fi Hub on your network
  6. Select the Wi-Fi Hub when it appears under Available Devices
  7. Agree to the Terms and Conditions, and tap Next
  8. Wait a moment while the Wi-Fi Hub registers to your Samsung account
  9. Enter a network name and password
  10. Select Set up SmartThings Hub
  11. Tap Next
  12. Wait a moment while your network is created and the Wi-Fi Hub is added
  13. When the Wi-Fi Hub setup is complete, tap Done

 

To start connecting smart devices, check out this guide.

 

View a Hub

  1. Tap on the Devices tab
  2. You will see your Wi-Fi Hub and SmartThings Hub under All Devices
    Note: You can also tap the drop-down menu in the top and select a specific Location from the All Devices screen to view the device list for that Location, which includes the Wi-Fi Hub and SmartThings Hub

OR

  1. Tap the Location name on the first screen of the sliding carousel
  2. You will see your Wi-Fi Hub and SmartThings Hub under the device list for your Location

 

Delete a Hub

NOTE: Deleting the Wi-Fi Hub will restore it (and any connected sub Wi-Fi Hubs in the mesh network) to factory settings. This means you will have to set up your Wi-Fi network from scratch again and all devices connected to your SmartThings Hub will have to be reset or excluded before they can be reconnected. All automations and Scenes associated with that SmartThings Hub will be lost as well.

  1. Tap on the Devices tab
  2. Tap on the Location drop-down menu at the top of the screen
  3. Select your Location
  4. Tap the three dots in the top right
  5. Tap Edit
  6. Select the Wi-Fi Hub (this will also delete your SmartThings Hub)
  7. Tap Delete device
  8. Tap Delete again to confirm (this cannot be undone)

 

Attachments

File Size
ET-WV520_QSG.pdf 700 KB
ET-WV530_QSG.pdf 700 KB
ET-WV530_Leaflet.pdf 6 MB

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