SmartThings Support

Network Settings for the Samsung Connect Home

To view the Network settings of the Samsung Connect Home

In the SmartThings app:

  1. Tap on the Devices tab
  2. Tap your Wi-Fi Hub
  3. Tap the three dots in the top right
  4. Tap Network settings


Within the Network settings, you can:

  • View and edit the network Name and Password
  • View the IP address, Subnet mask, Default gateway, Primary DNS server, and Secondary DNS server
  • View and edit the Internet Connection type (Static IP, Dynamic IP, PPPoE) and DNS Connection type (ISP default or Custom)
  • View and edit the UPnP (Universal Plug and Play) option which allows the devices on your network to connect to other devices on the internet
  • View and edit the Network mode–Standalone (default) or Bridge (Connects to an existing network and relays the network connection to other devices)


In the overflow menu (select the Wi-Fi Hub and tap the three dots), you can also find Guest Access options, where you can create a guest network, and the Information page, which contains the Wi-Fi plugin version, Terms and Conditions, and Open source License.


Additional settings for your Samsung Connect Home

There is additional information to be found directly on the Wi-Fi Hub device page.

In the SmartThings app:

  1. Tap on the Devices tab
  2. Tap your Wi-Fi Hub


On the Wi-Fi Hub device page, you can see:

  • The Wi-Fi Hub status
  • The main Wi-Fi Hub and sub Wi-Fi Hubs within the Wi-Fi mesh network
  • Devices connected to the network
    • Tap to see the full list
    • Select an individual device to see more details, including options for restricting usage time, assigning bandwidth priority, and port forwarding
  • Network traffic
    • Tap to see live upload/download graph (Note: Not available in iOS)
  • Toggle to enabled/disable the built-in SmartThings Hub
    • Note: Disabling the SmartThings Hub will restore factory settings. All devices connected to the SmartThings Hub will have to be reset or excluded before they can be reconnected. All automations and Scenes associated with that SmartThings Hub will be lost as well


Also, you can tap the Wi-Fi Hub image to view device details, such as:

  • Name (tap to edit sub Wi-Fi Hub names)
  • Status
  • IP address
  • Model name
  • Model number
  • Serial number
  • Software version
  • Hardware version
  • MAC address
  • LED indicator toggle (default is ON)
  • Factory reset option
  • Reboot device option
  • Delete option in the top right for sub Wi-Fi Hubs


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