SmartThings Support

How can I update the firmware for my Samsung Connect Home?

Note: The firmware for the Samsung Connect Home Wi-Fi Hub is separate from the firmware for the built-in SmartThings Hub. Click here to learn more about the SmartThings Hub firmware.

 

To update the Samsung Connect Home firmware

In the SmartThings app:

  1. From the Home screen, touch Menu (Menu icon), and select Devices
  2. Select your Samsung Connect Home
  3. If an update is available, you will see a popup that says Update device software?
  4. Touch Update

During the update, the Samsung Connect Home will show as Disconnected in the app. Do not unplug or reboot your Samsung Connect Home during the update.

 

If you are not prompted with a popup window or if you chose to update your device software later, you can find the option to update with these steps:

  1. From the Home screen, touch Menu (Menu icon), and select Devices
  2. Select your Samsung Connect Home
  3. Touch the Samsung Connect Home image
  4. Next to the Software version, touch Update
    • If there is no Update button, your firmware is up to date
  5. Touch Update again to confirm

Again, during the update, the Samsung Connect Home will show as Disconnected in the app. Do not unplug or reboot your Samsung Connect Home during the update.

 

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