SmartThings Support

How can I update the firmware for my Samsung Connect Home?

Note: The firmware for the Samsung Connect Home Wi-Fi Hub is separate from the firmware for the built-in SmartThings Hub. Click here to learn more about the SmartThings Hub firmware.

 

To update the Samsung Connect Home firmware

In the Samsung Connect app:

  1. Tap My Devices
  2. Select your Samsung Connect Home 
  3. If an update is available, you will see a popup that says Update device software?
  4. Tap Update

During the update, the Samsung Connect Home will show as Disconnected in the app. Do not unplug or reboot your Samsung Connect Home during the update.

 

If you are not prompted with a popup window or if you chose to update your device software later, you can find the option to update with these steps:

  1. Tap My Devices
  2. Select your Samsung Connect Home 
  3. Tap the Samsung Connect Home image 
  4. Next to the Software version, tap Update
    • If there is no Update button, your firmware is up to date
  5. Tap Update again to confirm

Again, during the update, the Samsung Connect Home will show as Disconnected in the app. Do not unplug or reboot your Samsung Connect Home during the update.

 

Get In Touch