SmartThings Support

How to add an ADT Security Hub

The ADT Security Hub acts as the brain of your smart home and the base of your home security system, with optional professional monitoring services.

This guide will show you how to:

 

Set up the ADT Security Hub

  1. Place the ADT Security Hub in an area of your home that has good Wi-Fi and cellular coverage. Avoid placing it in direct sunlight, near heat sources, where it can be easily viewed from doors or windows, or where it can be reached by small children
  2. Attach the desk mount to the ADT Security Hub and tighten the mounting plate screw
    • The desk mount can be installed upside down for the Panel to lean back further for easy viewing
    • You can also mount the ADT Security Hub flat on a wall
  3. Connect the ADT Security Hub to a power outlet. Make sure the outlet is not controlled by a switch that could accidentally cut the power
    1. For compliance with ANSI/NFPA 70 National Electric Code, install the power plug retaining bracket
      1. Use the pre-applied adhesive tape to attach the retaining bracket to the wall outlet and then secure the bracket using the fastening screw
      2. Spread the edges of the bracket apart and insert the power plug into the power outlet. Thread the zip ties through the slots and fasten them to secure the power plug
  4. Follow the on-screen instructions to connect the ADT Security Hub to your Wi-Fi network. Your ADT Security Hub will check for firmware updates
    1. The Panel will say "Hello! Welcome to your Samsung SmartThings ADT Security Hub. Let's get started." Tap OK
    2. The panel will prompt you by saying, "Let's connect to a wireless network. Please choose your network." Tap OK
    3. Select your network and enter the password and tap Next
    4. Tap OK when you see the success message "Your wireless network is connected. Let's make sure your system is up to date."
    5. The ADT Security Hub will check for firmware updates and install the latest version, if needed. Once complete, your ADT Security Hub will say “Your system is up to date.” Tap OK
  5. An Activation Code will be displayed on the ADT Security Hub touchscreen. This code must be entered into the SmartThings app when prompted

 

Create your SmartThings account

  • I do not have a Samsung account
  • I already have a Samsung account

Download the free SmartThings mobile app for Android or iOS.

After downloading and installing the SmartThings app on your smartphone or tablet:

  1. Open the SmartThings app
  2. Tap New to SmartThings
  3. Tap Create account
  4. Tap Agree for the Samsung Terms and Conditions, Terms of Services, and Samsung Privacy Policy
  5. Enter your email address
  6. Enter your password (at least eight characters containing at least one number and one letter)
  7. Confirm your password
  8. Enter your first and last name
  9. Enter your ZIP code and date of birth
  10. Tap Next
  11. Tap Done
  12. Select your country
  13. Tap Continue

Download the free SmartThings mobile app for Android or iOS.

After downloading and installing the SmartThings app on your smartphone:

  1. Open the SmartThings app
  2. Tap New to SmartThings
  3. Enter your Samsung Account ID and password and then tap Sign In
    OR if you’re already logged into your Samsung account on your Samsung device, simply tap Continue
  4. Confirm your full name is entered correctly and tap Save
  5. Select your country
  6. Tap Continue

 

Activate the ADT Security Hub and create your Location

  1. Enter the Activation Code displayed on the ADT Panel into the mobile app
  2. Tap Next
  3. Tap Allow to give the SmartThings app permission to know your mobile device’s GPS coordinates. (By doing so, SmartThings can trigger different actions to happen automatically when you enter and leave your customized Location)
  4. Tap to give your location a name (defaults to “Home”)
  5. Tap This is My Location to confirm your physical location
    1. If needed, tap Change Location
    2. Long press the pin in a new spot on the map, or tap and hold the pin to drag it
    3. Tap and drag the dot to change the size of the geofence surrounding your home
    4. Tap Save
  6. Wait for the success message that your Hub has been activated
  7. Tap Done

 

Change your Master User Code

Lastly, use the Settings menu option on your ADT Security Hub to change the Master User Code. All ADT Security Hubs have the same default Master User Code (1111), so it's important to change this code as soon as you have completed setup.

On the ADT Security Hub panel:

  1. Select Settings from the Home screen
  2. Enter the Master User Code (1111)
  3. Select Users
  4. Tap the pencil icon next to Master User
  5. Tap the pencil icon next to Code
  6. Enter a new Master User Code and then select Next
  7. Enter the new Master User Code again as confirmation and then select Done
  8. Press the Home button (the round button with the square icon) to return to the Home screen

Make sure you remember your new Master User Code, as you will need it to access several functions of your ADT Security Hub.

Your Hub is now up and running, and you’re ready to connect your devices.

 

Connect your ADT Detectors and Alarms

  1. Read the in-app instructions and when finished, tap OK, got it.
  2. The app will display the Things page
  3. Tap Add a Thing
  4. Tap the plus icon
  5. Tap Install Code
  6. Scan the QR code on the front or back of the device
    • If scanning the QR code doesn’t work, enter the 16-digit Installation code manually
  7. Remove the battery tab from the ADT device
    • If your ADT device’s LED isn’t blinking, find the steps to put your specific device into pairing mode here
  8. When the device is discovered, it will be listed at the top of the screen
  9. Tap the device to rename it and tap Done
  10. When finished, tap Save
  11. Tap Ok to confirm

 

You can also find steps to connect a wide range of smart devices that work with SmartThings here!

After your ADT Security Hub has been set up and your devices have been connected, you will need to test your devices before using them or enrolling in an ADT Professional Monitoring Service.

If your account is already set up and you need instructions outside of getting started, try these articles:

 

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