If your old SmartPower Outlet (Smartenit) is not responding to commands from the mobile app, or if the LED on the side of the device continuously blinks, reset the device.
Reset the outlet by unplugging it for 2 minutes and then plugging it back in.
SmartThings Support
Troubleshooting: SmartPower Outlet stops responding or needs to be reset
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Phone
1-800 SAMSUNG
(1-800-726-7864)
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Email
A member of our SmartThings Support staff will respond as soon as possible.
EmailA member of our SmartThings Support staff will respond as soon as possible.
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