SmartThings Support

How can I return my SmartThings?

As outlined in our shipping and returns policy, if you would like to return a SmartThings device, you have 30 days from the day you receive it to do so—no questions asked (except, we'll ask lots of questions to help us improve).

You must contact support if you would like to return your Things.

Get In Touch

Reach us by phone
1-800 SAMSUNG
1-800-726-7864
9 am to 6 pm Pacific Time, Monday through Saturday
Reach us on live chat
9 am to 5 pm Pacific Time, Monday through Saturday
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