SmartThings Support

Is there a phone number I can call?

Yes, the Samsung SmartThings Support team now offers live phone support!


Reach us by phone



9 AM to 6 PM Pacific Time, Monday through Saturday


You can also still get in touch with our Support team via email and live chat:


Reach us by email

Fill out this form and a member of our SmartThings Support staff will respond as soon as possible.


Reach us on live chat

Use "Chat With Us" from any page of the Support Help Center.

9 AM to 5 PM Pacific Time, Monday through Friday


Get In Touch