SmartThings Support

How to contact SmartThings support

Here's how to get in touch with our Support team:


Reach us by phone



9 AM to 6 PM Pacific Time, Monday through Saturday


Reach us by email

Fill out this form and a member of our SmartThings Support staff will respond as soon as possible.


Reach us on live chat

Use "Chat With Us" from any page of the Support Help Center.

9 AM to 5 PM Pacific Time, Monday through Friday


No matter how you contact us, we’re happy to help you make your SmartThings as smart as they can be.

Get In Touch