SmartThings Support

Schlage Keypad Non-Motorized Deadbolt (BE369NX)

The Schlage Keypad Non-Motorized Deadbolt is a Z-Wave-based locking mechanism. The lock CANNOT be locked or unlocked remotely because it is non-motorized. Tapping lock/unlock within the SmartThings app will enable the thumb turn for 10 seconds so that the lock can be physically locked/unlocked. To lock or unlock without a key, the thumb turn must be enabled with a pass code or through the app. The thumb turn will then also require a physical actuation. A key will always work as a manual override. Though remote control of the lock is limited, you can always monitor the locked/unlocked status of the deadbolt with SmartThings.

Schlage_Nexia_Deadbolt_Door_Lock.png

 

To connect a Schlage Keypad Non-Motorized Deadbolt to the SmartThings Hub

In the SmartThings mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, bring the lock within 10 feet of the Hub, then:
    1. Enter your 6-digit programming code
    2. Wait for the device to beep three times
    3. Press the Schlage button
    4. Press 0
    5. The Schlage button will blink three times to confirm
  5. When the device is discovered, it will be listed at the top of the screen
  6. Tap the device to rename it and tap Done
  7. When finished, tap Save
  8. Tap Ok to confirm

 

To reset the Schlage Keypad Non-Motorized Deadbolt

If the lock was not discovered, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this in the SmartThings mobile app:

  1. Tap the menu (Android) / More (iOS)
  2. Tap the Hub
  3. Tap Z-Wave Utilities
  4. Tap General Device Exclusion
  5. When prompted, follow the lock’s removal process:
    1. Enter your 6-digit programming code
    2. Wait for the device to beep three times
    3. Press the Schlage button
    4. Press 0
    5. The Schlage button will blink three times to confirm

After the app indicates that the device was successfully removed from SmartThings, follow the first set of instructions above to connect the lock.

 

To remove the Schlage Keypad Non-Motorized Deadbolt from SmartThings

If the Schlage Keypad Non-Motorized Deadbolt is connected but not operating as normal, you may need to remove the device and reconnect it with the SmartThings Hub.

To remove the device via the SmartThings app:

  1. Tap My Home
  2. Tap Things
  3. Select the device
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal
  7. When prompted, perform the exclusion procedure to remove the device from the mobile app and from the SmartThings Hub

 

Technical Details

  • Dimensions: 2.3" x 3.2" x 7.5"
  • Weight: 5.8 pounds
  • Model Number: BE369NX
  • Communication Protocol: Z-Wave

 

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