SmartThings Support

How to connect and reset a Z-Wave Kwikset lock

Connect a Z-Wave Kwikset lock in the SmartThings app

Note: Z-Wave Kwikset locks are supported in the US.

Tip: Place the lock within 10-15 feet of the SmartThings Hub during initial pairing.

In the SmartThings mobile app:

  1. From the Home screen, touch the Plus (+) icon and select Device
  2. Select Kwikset
  3. Touch Start
  4. Choose a Hub for the device
  5. Choose a Hoom for the device and touch Next
  6. While the Hub searches,
    1. Remove the battery cover
    2. Press the “A” button once 

 

To reset a Z-Wave Kwikset lock

If the Z-Wave Kwikset lock was not discovered, or if it was previously connected with another controller, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this, in the SmartThings mobile app:

  1. From the Home screen, touch Menu (Menu icon), and select Devices
  2. Touch the Hub and select More Options (More Options menu icon)
  3. Touch Z-Wave utilities and select Z-Wave exclusion
  4. When prompted,
    1. Remove the battery cover
    2. Press the “A” button once
    3. Wait for the lock to exclude, then press the “A” button again

After the app indicates that the device was successfully removed from SmartThings, follow the first set of instructions above to connect the Z-Wave Kwikset lock.

For technical specifications and product details, visit our Works With SmartThings page here.

 

Attachments

File Size
910s-installation-english.pdf 4 MB
912zw-installation-user.pdf 6 MB
916-installation-user.pdf 5 MB
914zw-installation.pdf 5 MB