SmartThings Support

First Alert Smoke Detector and Carbon Monoxide Alarm (ZCOMBO)

Rest easy knowing that the First Alert Smoke Detector and Carbon Monoxide Alarm (ZCOMBO) will not only alert everyone at home at the first sign of smoke and dangerous carbon monoxide, but also immediately notify family members who may not be home.

In addition to emitting a loud siren, the First Alert ZCOMBO will send an instant alert to your smartphone so that you can contact family members, neighbors, or the fire department if you're away. By pairing the alarm with a smart outlet, in-wall switches, or light bulbs, you can also trigger the alarm to automatically turn lights on when smoke or carbon monoxide is detected and light a path for family members toward an exit.

 

 

To connect the First Alert Smoke Detector and Carbon Monoxide Alarm (ZCOMBO) with the SmartThings Hub

First, slide the battery tray out of the smoke detector (on the top left side).

Insert the batteries (checking the correct orientation).

Then, in the SmartThings mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, press and hold the detector’s test button as you slide the battery tray back into the device
  5. Wait about 2 seconds for the smoke detector to beep, and then release the button. The smoke detector will then beep again
  6. When the device is discovered, it will be listed at the top of the screen
  7. Tap the device to rename it and tap Done
  8. When finished, tap Save
  9. Tap Ok to confirm

 

To exclude the First Alert Smoke Detector and Carbon Monoxide Alarm (ZCOMBO)

If the First Alert ZCOMBO detector was not discovered, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this in the SmartThings mobile app:

  1. Tap the menu (Android) / More (iOS)
  2. Tap the Hub
  3. Tap Z-Wave Utilities
  4. Tap General Device Exclusion
  5. When prompted, do the following:
    • Slide out the smoke detector’s battery tray
    • Remove and re-insert the batteries (checking the correct orientation)
    • Press and hold the detector’s test button while re-inserting the battery tray
    • Wait for the smoke detector to beep (about 2 seconds)
    • Release the button

After the app indicates that the device was successfully removed from SmartThings, follow the first set of instructions above to connect the First Alert device.

 

To remove the First Alert Smoke Detector and Carbon Monoxide Alarm from SmartThings

If the First Alert Smoke Detector and Carbon Monoxide Alarm is connected but not operating as normal, you may need to remove the device and reconnect it with the SmartThings Hub.

To remove the device via the SmartThings app:

  1. Tap My Home
  2. Tap Things
  3. Select the device
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal
  7. When prompted, perform the exclusion procedure to remove the device from the mobile app and from the SmartThings Hub

 

To factory reset the First Alert Smoke Detector and Carbon Monoxide Alarm (ZCOMBO)

If excluding and removing the detector does not produce results, factory reset the device:

  1. Make sure the device is powered
  2. Press and hold the test button for 10+ seconds

 

For technical specifications and product details, visit our Works With SmartThings page here.

 

Get In Touch