SmartThings Support

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How to connect Yale locks

Yale smart locks, along with the SmartThings Hub, allow you to remotely lock and unlock your door from anywhere. Lock and unlock on a predetermined schedule, trigger notifications when activity happens, or secure the door at your command.

Note: It is recommended to connect your lock with your SmartThings Hub before installing it on the door.

 

 

This article will tell you how to connect the following Yale locks with SmartThings:

 

  • SmartThings app
  • SmartThings Classic app

To connect a Z-Wave or ZigBee Yale lock in the SmartThings app

First, make sure the optional Network Module is installed in the Yale lock.

Then, in the SmartThings mobile app:

  1. From the Home screen, touch the Plus (+) icon and select Add device
  2. Select Yale
  3. Choose Hub for the device and touch Next
  4. Choose a Room for the device and touch Next
  5. While the Hub searches, bring the lock within 10 feet of the Hub, then:
    1. Touch the screen
    2. Enter the 4-to-8-digit master PIN followed by the # key
    3. Touch 7 followed by the # or gear key
    4. When prompted, touch 1 followed by the # or gear key

 

To reset a Z-Wave Yale lock

If the lock was not discovered, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this in the SmartThings mobile app:

  1. From the Home screen, touch Menu (Menu icon), and select Devices
  2. Touch the Hub and select More Options (More Options menu icon)
  3. Touch Z-Wave exclusion
  4. When prompted, follow the removal process:
    1. Touch the screen
    2. Enter the 4-8 digit master PIN followed by the # key
    3. Touch 7 followed by the # key
    4. When prompted, touch 3 followed by the # key

After the app indicates that the device was successfully removed from SmartThings, follow the first set of instructions above to connect the lock.

 

Remove and reset a ZigBee lock

If the ZigBee Yale lock is not performing as expected, you may need to reset the device and reconnect it with the SmartThings Hub.

First, if the device is already connected to SmartThings, remove the device via the SmartThings app:

  1. From the Dashboard, tap on the Devices tab
  2. Tap the three dots in the top right
  3. Tap Edit
  4. Tap the red minus icon (-) next to the name of the device
  5. Confirm removal (this cannot be undone)
  6. When prompted, perform the exclusion procedure to remove the device from the mobile app and from the SmartThings Hub

Next, physically reset the device:

  1. Begin with the device locked. If needed for touchscreen models, place your palm on the screen to wake it up
  2. Enter the master PIN code (4-8 digits) followed by the # or gear key
  3. Press 7 followed by the # or gear key
  4. Press 3 followed by the # or gear key

Once reset, the lock is then ready to be reconnected with the SmartThings Hub.

 

For technical specifications and product details, visit our Works With SmartThings page here.

 

To connect a Z-Wave or ZigBee Yale lock in the SmartThings Classic app

First, make sure the optional Network Module is installed in the Yale lock.

Then, in the SmartThings Classic mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, bring the lock within 10 feet of the Hub, then:
    1. Begin with the device locked. If needed for touchscreen models, place your palm on the screen to wake it up
    2. Enter the 4-to-8-digit Master PIN code followed by the # or gear key
    3. Press 7 followed by the # or gear key
    4. Press 1 followed by the # or gear key
    5. Wait up to 60 seconds
  5. When the device is discovered, it will be listed at the top of the screen
  6. Tap the device to rename it and tap Done
  7. When finished, tap Save
  8. Tap Ok to confirm

 

To reset a Z-Wave Yale lock

If the lock was not discovered, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this in the SmartThings Classic mobile app:

  1. Tap the menu (Android) / More (iOS)
  2. Tap the Hub
  3. Tap Z-Wave Utilities
  4. Tap General Device Exclusion
  5. When prompted, follow the lock’s removal process:
    1. Begin with the device locked. If needed for touchscreen models, place your palm on the screen to wake it up
    2. Enter the 4-to-8-digit Master PIN code followed by the # or gear key
    3. Press 7 followed by the # or gear key
    4. Press 3 followed by the # or gear key

After the app indicates that the device was successfully removed from SmartThings Classic, follow the first set of instructions above to connect the lock.

 

To remove a Z-Wave Yale lock from SmartThings Classic

If the Yale lock is connected but not operating as normal, you may need to remove the device and reconnect it with the SmartThings Hub.

To remove the device via the SmartThings Classic app:

  1. Tap My Home
  2. Tap Things
  3. Select the device
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal
  7. When prompted, perform the exclusion procedure to remove the device from the mobile app and from the SmartThings Hub

 

Remove and reset a ZigBee lock

If the ZigBee Yale lock is not performing as expected, you may need to reset the device and reconnect it with the SmartThings Hub.

First, if the device is already connected to SmartThings, remove the device via the SmartThings Classic app:

  1. Tap My Home
  2. Tap Things
  3. Tap the device you wish to remove
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal (this cannot be undone)

Next, physically reset the device:

  1. Begin with the device locked. If needed for touchscreen models, place your palm on the screen to wake it up
  2. Enter the master PIN code (4-8 digits) followed by the # or gear key
  3. Press 7 followed by the # or gear key
  4. Press 3 followed by the # or gear key

Once reset, the lock is then ready to be reconnected with the SmartThings Hub.

 

For technical specifications and product details, visit our Works With SmartThings page here.

 

Attachments

File Size
Yale-Real-Living-Z-Wave-Module-Instructions.pdf 800 KB
Yale_Key Free_DB_PUSH_B1L_ZW_YRD110_Instructions.pdf 5 MB
Yale_Key Free_DB_TOUCH_T1L_ZW_YRD120_Instructions.pdf 5 MB
Yale_DB_TOUCH_YRD240_Instructions.pdf 5 MB
Yale_DB_PUSH_YRD210_Instructions.pdf 6 MB
Yale_DB_TOUCH_YRD220_Instructions.pdf 6 MB
Yale_Lever_PUSH_YRL210_Instructions.pdf 6 MB
Yale_Lever_TOUCH_YRL220_Instructions.pdf 7 MB

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