SmartThings Support

Samsung SmartThings Water Leak Sensor (2015 model)

Note: This article applies to the Samsung SmartThings Water Leak Sensor (2015 model). Troubleshooting steps for the SmartSense Moisture Sensor (original model) are available at the previous link. Or, go here for information about the new Samsung SmartThings Water Leak Sensor.

By placing the Samsung SmartThings Water Leak Sensor (2015 model) in an area of your home that is prone to water damage (such as in a basement, near a water heater, under an old pipe, or in a bathroom), you can receive an immediate alert on your smartphone at the first sign of a leak. You can also use this wireless ZigBee sensor to trigger lights or sirens to turn on and alert you when water is detected.

 

  • SmartThings app
  • Samsung Connect app

How to connect the Samsung SmartThings Water Leak Sensor (2015 model) to the SmartThings Hub

Follow the instructions below or consult the Water Leak Sensor’s Quick-Start Guide at the bottom of this article.

In the SmartThings mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, move the Water Leak Sensor within 15 feet of the Hub and pull the REMOVE TO PAIR tab on the sensor
  5. When the device is discovered, it will be listed at the top of the screen
  6. Tap the device to rename it and tap Done
  7. When finished, tap Save
  8. Tap Ok to confirm

 

Watch this video demonstration to see how to connect the SmartThings Water Leak Sensor (2015 model):

 

How to reset the Samsung SmartThings Water Leak Sensor (2015 model)

If the Samsung SmartThings Water Leak Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually.

First:

  1. Remove the cover of the Water Leak Sensor
  2. Remove the CR2 battery by pulling the ribbon

Next, put the Hub in join mode. In the SmartThings mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…

Last, while the Hub searches:

  1. Move the Water Leak Sensor within 15 feet of Hub
  2. Hold down the Connect button on the Water Leak Sensor while reinserting the battery
  3. Release the button when the LED is lit
  4. The LED will blink blue while attempting to connect
  5. Once the app shows a device has been found, put the cover back on the Water Leak Sensor
  6. Follow the configuration steps above

 

Watch this video demonstration to see how to reset the SmartThings Water Leak Sensor (2015 model):

 

How to remove the Water Leak Sensor from the SmartThings Hub

If the Water Leak Sensor is not performing as expected, you may need to reset the device and/or remove and reconnect the device with the SmartThings Hub.

To remove the device via the SmartThings app:

  1. Tap My Home
  2. Tap Things
  3. Select the Water Leak Sensor
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal (this cannot be undone)

 

Technical Details

  • Dimensions: 2.34 x 1.49 x 0.85 inches, 59.4 x 37.8 x 21.6 mm
  • Weight: 0.088 lb, 1.4 oz
  • Operating Temperature: 32 to 104°F, 0 to 40°C (indoor use only)
  • Power Source: CR2 battery (included)
  • Communication Protocol: ZigBee
  • Range: 50-100 feet (depending on your home's construction)
  • Model: F-CEN-MOIS-1
  • Warranty: Find warranty information here

 

How to connect the Samsung SmartThings Water Leak Sensor (2015 model) to the Samsung Connect app

Note: In order to use the Samsung Connect app to control the Samsung SmartThings Water Leak Sensor (2015 model), a SmartThings Hub or Samsung Connect Home is required.

Follow the instructions below or consult the Water Leak Sensor’s Quick-Start Guide at the bottom of this article.

In the Samsung Connect mobile app:

  1. Tap the plus icon in the bottom right
  2. Android: Tap Add Device Manually
  3. Select Moisture sensor
  4. Tap Water Leak Sensor - Samsung SmartThings
  5. While the Hub searches, move the Water Leak Sensor within 15 feet of the Hub and pull the REMOVE TO PAIR tab on the sensor
  6. When the device is discovered, a message will appear that the sensor was successfully connected to your SmartThings Hub
  7. Tap Edit to rename the device
  8. When finished, tap Done
  9. Tap Done again to confirm

 

How to reset the Samsung SmartThings Water Leak Sensor (2015 model)

If the Samsung SmartThings Water Leak Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually.

First:

  1. Remove the cover of the Water Leak Sensor
  2. Remove the CR2 battery by pulling the ribbon

Next, put the Hub in join mode. In the Samsung Connect mobile app:

  1. Tap the plus icon in the bottom right
  2. Android: Tap Add Device Manually
  3. Select Moisture sensor
  4. Tap Water Leak Sensor - Samsung SmartThings

Last, while the Hub searches:

  1. Move the Water Leak Sensor within 15 feet of Hub
  2. Hold down the Connect button on the Water Leak Sensor while reinserting the battery
  3. Release the button when the LED is lit
  4. The LED will blink blue while attempting to connect
  5. When the device is discovered, a message will appear that the sensor was successfully connected to your SmartThings Hub
  6. Tap Edit to rename the device
  7. When finished, tap Done
  8. Tap Done again to confirm

 

How to remove the Water Leak Sensor from the SmartThings Hub

If the Water Leak Sensor is not performing as expected, you may need to reset the device and/or remove and reconnect the device with the SmartThings Hub.

To remove the device via the Samsung Connect app:

  1. Tap My devices
  2. Tap the three dots in the top right
  3. Tap Edit
  4. Tap the red minus icon next to the Water Leak Sensor
  5. Confirm removal (this cannot be undone)

 

Technical Details

  • Dimensions: 2.34 x 1.49 x 0.85 inches, 59.4 x 37.8 x 21.6 mm
  • Weight: 0.088 lb, 1.4 oz
  • Operating Temperature: 32 to 104°F, 0 to 40°C (indoor use only)
  • Power Source: CR2 battery (included)
  • Communication Protocol: ZigBee
  • Range: 50-100 feet (depending on your home's construction)
  • Model: F-CEN-MOIS-1
  • Warranty: Find warranty information here

 

Attachments

File Size
QSG_WaterLeak_US_Mobil_0.0.pdf 400 KB

Get In Touch