SmartThings Support

Is my Hub's firmware up to date?

SmartThings will occasionally push firmware updates to active Hubs to improve performance.


How will I know when my Hub’s firmware is being updated?

If downtime is expected during a firmware update, we strive to inform customers via email at least 24 hours in advance.


Can I postpone an update or manually force an update myself?

No, not at this time. SmartThings is working on allowing customers to actively accept firmware updates, but this option is not currently available.


How do I check my Hub’s firmware version?

From the SmartThings mobile app:

  1. From the Home screen, select Menu (Menu icon) and touch Devices
  2. Select the Hub
  3. Select More Options (More Options icon) and touch Information
  4. Check the Firmware Version field


What is the latest firmware version?

SmartThings Hub (2018)

000.032.00010 (32.10)


SmartThings Hub v2 (2015)

000.032.00010 (32.10)


Samsung SmartThings Wifi

000.031.00006 (31.6)


Samsung Connect Home

000.031.00006 (31.6)


ADT Security Hub

000.020.00203 (20.203)


Nvidia Shield

000.020.00012 (20.12)


SmartThings Hub (Hub v1)

000.013.00013 (13.13)