SmartThings Support

Samsung Room Air Conditioner

 

* Model No: AR09K5170HV3 depicted above; appearance varies per model.

* NOTE: This SmartThings appliance integration is currently available in the US, UK, and Korea.

 

To connect the Room AC with the SmartThings Hub

 

1. Set up a Samsung Smart Home account

 

Download and install the Samsung Smart Home app for iOS or Android.

Follow the in-app instructions to create your Samsung Smart Home account.

If you already have a Samsung Smart Home account, continue to the next step.

 

2. Register the Room AC with Samsung Smart Home

 

  1. Open the Samsung Smart Home app
  2. Tap the left and right arrows or swipe through the carousel to find the Room AC
  3. Select the Room AC and tap OK to begin registration
  4. Enter your WiFi credentials
    • Note: The Room AC and the SmartThings Hub must be on the same network to communicate
  5. Tap Next
  6. Follow the in-app instructions to turn on AP mode for the Room AC:
    Press and hold the “Timer” button on the Room AC’s remote for at least 4 seconds, until “AP” shows on the appliance’s display
  7. Wait while the app proceeds through AP setup and appliance registration
  8. The app will confirm when the Room AC is successfully connected

 

3. Connect the Room AC via the SmartThings app

 

  1. Open the SmartThings app
  2. Tap Marketplace
  3. Under the Things view, tap Samsung Products
  4. Tap Room AC
  5. Tap Connect Now
  6. Continue from Step 8 below

 

OR:

 

  1. Open the SmartThings app
  2. Navigate to the Dashboard
  3. Tap Samsung Home
    • Note: If Samsung Home is missing from the Dashboard, install it through
      Marketplace > SmartApps > Samsung Home > Install
  4. Tap the gear icon
  5. Tap Add New Device
  6. Tap the Room AC
  7. Wait for step 1 to complete (scanning for the Room AC)
  8. Follow instructions for step 2:
    The app will instruct you to restart the Room AC: If the Room AC is ON, turn it OFF and then ON again. If the Room AC is already OFF, turn it ON.
  9. Wait for the final step to complete
  10. The app will confirm when the Room AC is successfully connected to SmartThings
  11. Tap Done to complete setup*

 

*Alternatively, you can set up automations for the Room AC before completing setup, such as configuring the appliance to automatically turn on or off, by selecting the options under Automation.

You can also return to this screen at any time via either of these options:

 

Option 1:

  1. Tap My Home
  2. Tap Things
  3. Tap the Room AC
  4. Tap the gear icon
  5. Tap Guided Setup

 

Option 2:

  1. Tap My Home
  2. Tap Things
  3. Tap the Room AC
  4. Tap the SmartApps tab
  5. Tap Room AC (Connect)

 

To control and monitor the Room AC

 

 

After connecting the Room AC, you can manually control and monitor the appliance from the Things view of the SmartThings mobile app:

 

  1. Tap My Home
  2. Tap Things
  3. Tap the Room AC

 

Alternatively, you can reach this same device details tab via the following path:

 

  1. Navigate to the Dashboard
  2. Tap Samsung Home
  3. Tap the Room AC

 

Here, at the Right Now details tab, you will find the following information about the Room AC. For more information about the appliance’s specifications and settings, consult the manual.

 

Power Button

Toggle this icon to turn the Room AC ON and OFF from the app. The icon will be gray when OFF and blue when ON.

 

Temperature Controls

Tap the + and - icons to adjust the temperature UP and DOWN.

 

Temperature Readings

The desired temperature setting is in the middle of the screen. Home shows the indoor temperature.

To change the temperature scale between Fahrenheit and Celsius, from the Dashboard:

  1. Tap the menu (Android) / More (iOS)
  2. Tap the gear icon beside the Location
  3. Below Temperature Scale, select F or C
  4. Tap Save

 

Operation Modes

To change the operation mode and view all options, tap the current mode (beside the dropdown arrow) and choose from the following:

  • Auto
  • Cool
  • Dry
  • Fan

 

Wind Strength

Depending on operation mode, you can choose from:

  • Auto
  • Low
  • Medium
  • High
  • Turbo

 

Wind Direction

Choose from:

  • Fix
  • Vertical
  • Horizontal
  • All

 

To remove the Room AC from SmartThings

 

If the Room AC is not performing optimally with SmartThings, you may need to remove and reconnect the appliance in order for it to successfully integrate with your SmartThings setup.

To remove the appliance from the SmartThings mobile app:

 

  1. Tap My Home
  2. Tap Things
  3. Tap the Room AC
  4. Tap the gear icon
  5. Tap Edit Device
  6. Tap Remove
  7. Confirm removal (this cannot be undone)

 

After successfully removing the appliance, you can reconnect it by following the connection instructions above.

 

Troubleshooting

 

If the SmartThings app is unable to find any available devices, try the following:

 

  1. Make sure the Room AC is powered and connected to WiFi
    • For dongle-compatible appliances without built-in WiFi capabilities, make sure the WiFi dongle is installed correctly
  2. Make sure the SmartThings Hub and the Room AC are on the same wireless network
  3. Make sure the Room AC is registered with the Samsung Smart Home app

 

If you have any questions or comments relating to Samsung appliances, please contact the Samsung customer care center.

 

COUNTRY

TELEPHONE NUMBER

WEBSITE

US

1-800-SAMSUNG (726-7864)

http://www.samsung.com/us/support

UK

0330 SAMSUNG (7267864)

http://www.samsung.com/uk/support

 

Supported Models

 

Models compatible with SmartThings (US, UK, Korea):

 

US Models:

 

Product

Model Number

Connectivity

Room AC

AR09KSWDHWKNCV

WIFI

Room AC

AR12KSWDHWKNCV

WIFI

Room AC

AR09KSWSJWKNCV

WIFI

Room AC

AR12KSWSJWKNCV

WIFI

Room AC

AR18KSWSJWKNCV

WIFI

Room AC

AR24KSWSJWKNCV

WIFI

 

UK Models:

 

 

Product

Model Number

Connectivity

Room AC

AR09KSWSBWKNET

WIFI

Room AC

AR12KSWSBWKNET

WIFI

Room AC

AR18KSWSAWKNEU

WIFI

Room AC

AR24KSWSAWKNEU

WIFI

 

Korea Models:

 

 

Product

Model Number

Connectivity

Room AC

AR07K5170HA3

WIFI

Room AC

AR07K5170HV3

Dongle

Room AC

AR09K5170HV3

Dongle

Room AC

AR11K5170HV3

Dongle

Room AC

AR13K5170HV3

Dongle

Room AC

AR15K5170HV3

Dongle

 

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