SmartThings Support

Netgear Arlo Cameras that work with SmartThings Classic

Connect the Netgear Arlo Camera with the SmartThings Hub

Connect additional Netgear Arlo Cameras

Use and configure the Netgear Arlo Camera within SmartThings Classic

Remove the Netgear Arlo Camera from SmartThings Classic

How do the different Netgear Arlo Cameras compare?

Netgear Arlo Cameras that work with SmartThings Classic

This article will tell you how to connect the following Netgear Arlo cameras with SmartThings Classic:

• Netgear Arlo Wire-free HD Security Camera*
• Netgear Arlo Wire-free Pro HD Security Camera*
• Netgear Arlo Q HD Security Camera
• Netgear Arlo Q Plus HD Security Camera

*Note: A Netgear base station is required to connect the Arlo Wire-free and Arlo Wire-free Pro cameras with SmartThings. Also, all Arlo devices must have the latest Arlo firmware for complete functionality within SmartThings.

Connect the Netgear Arlo Camera with to the SmartThings Hub

1. Set up an Arlo account

Download and install the Arlo app for iOS or Android, and then create an Arlo account.

2. Install the Arlo Camera

Follow the Arlo Camera user’s guide to install the camera and connect it to Wi-Fi.

Note: The Netgear base station is required to connect the Arlo Wire-free and Arlo Wire-free Pro cameras with SmartThings.

3. Connect the camera through the SmartThings Classic app

In the SmartThings Classic mobile app:

1. Tap Marketplace
2. Under Things, tap Cameras
3. Select your Netgear Arlo camera
4. Tap Connect Now
5. Tap the field that says Tap here to enter Arlo Credentials
6. Enter your Netgear Arlo email address and password and tap Sign in
7. Accept the agreement to connect your Arlo account with SmartThings by tapping Accept
8. Tap Done to choose which cameras to add to SmartThings
9. Select the camera(s) you wish to connect with SmartThings and tap Done
10. Tap Done again to complete setup

Note: Netgear has introduced increased security restrictions. If you notice that your Arlo cameras are offline after connecting them, or if you've changed your Arlo account password, you may need to update your credentials in SmartThings Classic:

1. Tap Automation
2. Under SmartApps, tap Arlo (Connect)
   • If you are prompted to re-authorize your connection to Arlo, tap to log in to your Arlo account
   • If you see your Arlo devices listed, you do not need to re-authorize your account
3. Check to see if your cameras are now operating properly within SmartThings

Connect additional Netgear Arlo Cameras

Tip: If you previously connected a Netgear Arlo Camera with SmartThings Classic and later install another camera, follow these steps to set up the new camera with SmartThings Classic:

1. Tap Marketplace
2. Under Things, tap Cameras
3. Select your Netgear Arlo camera
4. Tap Connect Now
5. Tap Use these Arlo Cameras
6. Select the new camera(s) you wish to connect with SmartThings and tap Done
7. Tap Done again to save

Use and configure the Netgear Arlo Camera within SmartThings Classic

Access your camera from the Things view within the SmartThings Classic mobile app:

1. Tap My Home
2. Tap Things
3. Tap the device

You can also automate your Netgear Arlo Camera with Smart Home Monitor to trigger video recording. Note: You can only select up to 10 cameras within Smart Home Monitor.

To install Smart Home Monitor:

1. Go to the Dashboard
2. Tap the gear icon
3. Tap the alert type you want to configure
4. Scroll to “Capture video from these cameras”
5. Tap Select Cameras
6. Tap Select cameras
7. Check the box for the camera(s) you wish to use
8. Tap Done
9. Tap to set the recorded clip length (30 seconds, 1 minute, or 2 minutes)
10. Tap Done
11. Tap Done again
12. Tap Done to finalize configuration

Remove the Netgear Arlo Camera from SmartThings Classic

If the Netgear Arlo Camera is connected but not operating as normal, you may need to remove and reconnect the device in order for it to successfully integrate with your SmartThings setup.

To remove the device from the SmartThings Classic mobile app:

1. Tap My Home
2. Tap Things
3. Tap the camera
4. Tap the gear icon
5. Tap Edit Device
6. Tap Remove
7. Confirm removal (this cannot be undone)

Or remove the Arlo (Connect) SmartApp to disconnect all of your Arlo devices:

1. Tap Automations
2. Tap SmartApps
3. Tap Arlo (Connect)
4. Tap Remove
5. Confirm removal (this cannot be undone)

How do the different Netgear Arlo Cameras compare?

	Arlo Wire-free	Arlo Wire-free Pro	Arlo Q	Arlo Q Plus
Live streaming	5-minute timeout to conserve battery	5-minute timeout when battery powered
Audio capable
Outdoor rated
Siren		Included in Pro Base Station
Adjustable resolution
Max resolution	720p	720p	1080p	1080p
Field of view	110°	130°	130°	130°
Requires Wi-Fi	Wireless	Wireless	Wireless	Wired
Requires Arlo Base Station	Original Base Station only	Original or Pro Base Station
Required power	Four CR123 batteries	Rechargeable battery & charger OR included cable	Included cable	Power over Ethernet
External storage		USB ports in Pro Base Station		Micro SD card

For more information about compatibility, detailed product information, and technical specifications, visit our Works With SmartThings page here. You can also check out this article to see how Arlo cameras compare to other cameras that work with SmartThings.