SmartThings Support

How to connect Aeotec door/window sensors

The Aeotec Door/Window Sensor is perfect for monitoring comings and goings. It's a magnetic contact sensor you can use to monitor the opening and closing of doors, windows, and cabinets. This Z-Wave device can also be triggered to turn on and off lights or alarms, using the magic of SmartThings.

This article will tell you how to connect the following Aeotec Door/Window Sensors with the SmartThings Hub:

*Note: The Aeotec Door/Window Sensor Gen 5 is equivalent to the Aeotec Door/Window Sensor 2nd Edition or 2E (DSB29-ZWUS).

If you have the Aeotec Recessed Door Sensor Gen 5 (ZW089-A), follow these instructions.

For more information about compatibility, detailed product information, and technical specifications, visit our products page here.

 

To connect the Aeotec Door/Window Sensor with the SmartThings Hub

In the SmartThings mobile app:

  1. Tap My Home
  2. Under Things, tap Add a Thing at the bottom of your Things list
  3. The app will say Looking for devices…
  4. While the Hub searches, perform the inclusion process on the sensor:
    • For the original Door/Window Sensor, press the security tamper switch on the back of the sensor once
    • For the Door/Window Sensor Gen 5 and 6, press the button on the inside of the sensor once
  5. When the device is discovered, it will be listed at the top of the screen
  6. Tap the device to rename it and tap Done
  7. When finished, tap Save
  8. Tap Ok to confirm

 

To reset the Aeotec Door/Window Sensor

If the Aeotec Door/Window Sensor was not discovered, you may need to reset, or “exclude,” the device before it can successfully connect with the SmartThings Hub. To do this in the SmartThings mobile app:

  1. Tap the menu (Android) / More (iOS)
  2. Tap the Hub
  3. Tap Z-Wave Utilities
  4. Tap General Device Exclusion
  5. When prompted, perform the exclusion process on the sensor:
    • For the original Door/Window Sensor, press the security tamper switch on the back of the sensor once
    • For the Door/Window Sensor Gen 5 and 6, press the button on the inside of the sensor once

After the app indicates that the device was successfully removed from SmartThings, follow the first set of instructions above to connect the Aeotec Door/Window Sensor.

 

To remove the Aeotec Door/Window Sensor from SmartThings

If the Aeotec Door/Window Sensor is connected but not performing as normal, you may need to remove the device and reconnect it with the SmartThings Hub.

To remove the device via the SmartThings app:

  1. Tap My Home
  2. Tap Things
  3. Select the device
  4. Tap the gear icon
  5. Tap Remove
  6. Confirm removal
  7. When prompted, perform the exclusion procedure to remove the device from the mobile app and from the SmartThings Hub

 

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