SmartThings Support

How to enable secure unlocking for Amazon Alexa

This article will tell you how to enable secure unlocking for Amazon Alexa, which can be used to securely unlock your connected smart locks via the Alexa app or Alexa voice commands. When enabling secure unlocking via voice commands, you will have the option to set a unique "voice code," which will be required whenever you attempt to unlock your lock by voice.  

 

Enable secure unlocking for Amazon Alexa

In the Amazon Alexa app:

  1. Tap the menu (three horizontal lines in the top left)
  2. Tap Smart Home
  3. Tap Devices
  4. Tap on your lock
  5. Tap Edit
  6. Tap to enable:
    • Unlock by app will enable the ability to unlock your lock manually from the Alexa app.
    • Unlock by voice will enable the ability to unlock your lock using voice commands. You will be prompted to set a voice code, which will be required whenever you attempt to unlock your lock by voice.
  7. Tap the back arrow to confirm

 

Tips:

Alexa can also lock your doors and tell you the status of your locks. Just give Alexa voice commands like the following examples:

“Alexa, lock the front door.”

“Alexa, unlock the front door.”

“Alexa, is the back door locked?”

When asking Alexa to lock or check lock status, you must use the name of your lock as it appears in your SmartThings app (i.e. “Front Door”).

At this time, Alexa does not support Routines with lock devices, and Groups with locks added to them in Alexa will not run.

 

Helpful links

How to connect locks to Alexa with SmartThings

Amazon Alexa + SmartThings FAQ.

Amazon Alexa + SmartThings Routines.

For more information about compatibility, detailed product information, and technical specifications, visit our Works With SmartThings page here.

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