SmartThings Support

Which SmartThings Arrival Sensor do I have?

Here are a couple of tips to learn which model of the SmartThings Arrival Sensor you have.

  

SmartThings Tracker

Tracker_scaled.png

  • The SmartThings Tracker uses LTE to track you and your loved ones anywhere within range of a cellular data connection (compared to the SmartThings Arrival Sensor, which uses Zigbee to connect directly to the SmartThings Hub).

 

SmartThings Arrival Sensor 

  • The SmartThings Arrival Sensor has a sticker on the back with the following product information: "Samsung SmartThings Arrival Sensor M/N STS-PRS-250"

For information about how to connect and reset the SmartThings Arrival Sensor, see this article.

 

SmartThings Arrival Sensor (2015 model)

  • The SmartThings Arrival Sensor has the following product information on the back: "Samsung SmartThings Arrival Sensor M/N STS-PRES-001"

For information about how to connect and reset the SmartThings Arrival Sensor (2015 model), see this article.

 

SmartSense Presence Sensor

  • The SmartSense Presence Sensor is a round model and has no product sticker on the back.

For information about how to connect and reset the SmartSense Presence Sensor (original model), take a look at this article.

 

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