SmartThings Support

How to reboot a SmartThings Wifi Hub

There are two ways to reboot a SmartThings Wifi Hub: Use the SmartThings app or unplug the power cord for 30 seconds.

  1. On the mobile device, open the SmartThings app. To view the Hub's Location, select Menu (Menu icon) and touch the drop-down arrow to select the Location name.
  2. Select Menu (Menu icon) and then touch Devices.
  3. Select the Wi-Fi Hub device.
  4. Touch Network status, then select the Wi-Fi Hub.
  5. Touch More Options (More Options icon) and then touch Reboot device > REBOOT.
  6. The LED will turn off and the Hub will reboot. When the LED turns solid green, the Hub is back online.