SmartThings Support

Set up and connect the SmartThings Tracker


From kids to keys, use SmartThings Tracker to keep tabs on the people and things that matter most, whether they're around the block or a few miles away.

The SmartThings app will show you the location of the Tracker anywhere within the range of a cellular network. SmartThings Tracker is LTE-based, so you can monitor inside or outdoors.


Connect the SmartThings Tracker

  1. Press and hold the button on the Tracker until the LED turns blue. The LED will blink red/green/blue to indicate that it's ready to pair.
  2. In the SmartThings app, touch ADD NOW when the Tracker appears.
  3. If you have more than one Location, select the desired Location.
  4. When prompted, press and release the button on the Tracker.
  5. Touch Activate and agree to the Terms and Conditions to activate the Tracker's LTE service.
  6. Touch OK to complete registration.


Reset the SmartThings Tracker

  1. From the Home screen, touch Menu (Menu icon), and select Devices
  2. Touch more options (More Options menu icon)
  3. Select Edit.
  4. Touch the red minus icon next to the Tracker.
  5. Touch DELETE to confirm. (Note: This cannot be undone)
  6. Use the SmartThings app and the steps detailed above to reconnect your device.



File Size
SmartThings Tracker QSG.pdf 2 MB