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General questions
New SmartThings app FAQ
Why is my device blacklisted?
Fingerprint authentication and Touch ID
How to prevent battery corrosion
Device Health
A guide to wireless range and repeaters
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Account management
Samsung Account Update FAQ
How to update your SmartThings account to a Samsung account
Location sharing FAQ
How do I share my Location and manage users in SmartThings Classic?
How do I reset my password?
Can I change the email address for my account?
Shop Questions
Shop FAQs
What if my Things break?
How can I return my SmartThings?
My tracking number says my SmartThings package was already delivered
Developer documentation
SmartThings Shield for Arduino
Where can I find developer documentation?
Mobile presence
How do I use my phone as a presence sensor?
My mobile presence isn't updating my status consistently
Known mobile presence issues and FAQ
SmartThings Labs
What are SmartThings Labs?
IFTTT
Connecting Life360 with SmartThings Classic
Smart locks
Smart Locks in SmartThings Classic
My lock is showing the wrong status in the SmartThings app
My lock won’t connect to SmartThings
Video and cameras
How many cameras can the Hub support?
Troubleshooting: Camera discovery failure and camera errors
Video integration with Hub v2 FAQ
Watches and wearables
Garmin Watch
Apple Watch
Gear S
Z-Wave and ZigBee
Z-Wave and ZigBee FAQ
How to exclude Z-Wave devices in SmartThings Classic
How do I make sure my Z-Wave devices are routing optimally in the SmartThings Classic app?
What does Z-Wave Replace do in the SmartThings Classic app?
Z-Wave general info
Z-Wave factory reset
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