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SmartThings Support
SmartThings Support
FAQ
FAQ
General questions
How to prevent battery corrosion
Device Health
A guide to wireless range and repeaters
Does SmartThings work in my country?
Does SmartThings work with Nest?
Is there a phone number I can call?
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Account management
Account sharing FAQ
How do I share my account and manage users?
How do I reset my password?
Can I change the email address for my account?
Shop Questions
Shop FAQs
What if my Things break?
How can I return my SmartThings?
My tracking number says my SmartThings package was already delivered
Developer documentation
SmartThings Shield for Arduino
Where can I find developer documentation?
Mobile presence
How do I add my phone as a device?
My mobile presence isn't updating my status consistently
Known mobile presence issues and FAQ
SmartThings Labs
What are SmartThings Labs?
IFTTT
Connecting Life360 with SmartThings
Smart locks
Can I change the code for my locks?
My lock is showing the wrong status in the SmartThings app
My lock won’t connect to SmartThings
Video and cameras
How many cameras can the Hub support?
Troubleshooting: Camera discovery failure and camera errors
Video integration with Hub v2 FAQ
Watches and wearables
Garmin Watch
Apple Watch
Gear S
Z-Wave and ZigBee
Z-Wave and ZigBee FAQ
How to exclude Z-Wave devices
How do I make sure my Z-Wave devices are routing optimally?
What does Z-Wave Replace do?
Z-Wave general info
Z-Wave factory reset
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